Privacy Policy
Introduction
Welcome to Deft Embroidery. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order or sign up for our services, we may collect your name, email address, phone number, postal address, and payment information.
- Technical Data: This includes your IP address, browser type, operating system, and other technical information when you visit our website.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and deliver your orders, including sending emails to confirm your order status and shipment.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials, newsletters, and other communications if you have opted in to receive them.
- Improvement: To improve our website, products, and services based on the feedback and data we receive from you.
- Security: To protect our website and systems from fraudulent activity and ensure the security of your personal information.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary for the operation of our business, including:
- Service Providers: Third-party companies and individuals who perform services on our behalf, such as payment processing, shipping, and customer support.
- Legal Requirements: If required by law, to comply with a legal obligation, or to protect the rights, property, or safety of Deft Embroidery, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
sales@deftembroidery.com
Thank you for trusting Deft Embroidery with your personal information. We are committed to protecting your privacy and providing you with a safe and secure experience.